How AI use in webinars builds a program that compounds
The top 10% of webinar programs get 27x more registrations. New Zoom data shows how. Read more now.
Today’s edition
Monday, October 12, 2026
Why the joy of checking out belongs in every holiday media plan
Jason’s Takes on This Week’s 20VC: Loyalty Changed for Good, Agents Now Pick Your Vendors, and When to Take the $2 Billion
Atlassian’s Head of AI: We Bolted AI Onto 20+ Apps, Almost Didn’t Ship Chat, and Flipped Our Hiring Toward Juniors
Latest news
Browse the archiveNote taking for BDRs: How to run more discovery calls and follow up faster
A business development representative’s (BDR) job is fundamentally about conversation: finding the right people, asking the right questions, and determining whether there is something worth pursuing. Everything else, including the documentation that follows…
SaaStr AI App of the Week: Remote. The $300M Payroll Platform Your AI Agent Can Run
Remote is a seven-year-old global payroll and employment platform based in Amsterdam. It leaned in early to making payroll (and more) for distributed and global teams work, and is one of the most trusted vendors in the space. Its payroll business has passed…
Volkswagen’s CMO on driving emotional connection through partnerships
Rachael Zaluzec digs into the brand’s newly expanded work with U.S. Soccer and NBCUniversal.
Customer support analytics: Metrics that actually matter
Every customer support interaction generates valuable data. But data alone doesn’t improve the customer experience. The real value comes from understanding what that data is telling service teams to do. Customer support analytics helps teams spot emerging…
SAM: An Acid Test For AI
Earlier this year, I had a conversation with Andreas Gieseke and Ragip Aydin of Raynet about software asset management and the specific value of generative AI there. Now, I spent some years at one of the largest US banks as the consulting architect for…
The Future Of Software Will Be Defined By Stewardship
This summer, my colleague Diego Lo Giudice and I explored a deceptively simple question: What happens to enterprise software when AI makes software creation abundant? We found a paradox: Get more of what you want, and you also get more of what you don’t want…